travel agent customer service

What really makes a vacation special is not the grandioseness of the destination or the amount of money spent, but those small details that make the trip unique to those who experienced it. Travel agents can increase client loyalty and referrals by simply taking the time to customize trips for their clients wants and needs.…

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If you’re a travel agent, you know what specialized knowledge and skills you offer your clients. However, do you know what they hope to get from you when it comes to planning their trip? Travelers may be turning back to travel agents instead of budget booking websites, but their expectations are still high for the…

Read More of What Travelers Expect From Their Travel Agent